Privacy Policy

Effective: July 2026 (subject to legal review before launch)

Information We Collect

• Account: email, nickname, avatar, shipping addresses
• Transactions: orders and payment records (card details are processed by our payment providers — Stripe — and never stored by us)
• Device & service: device serial numbers (SN), warranty and repair records
• Access: IP address and browser type (for security and region suggestions)

How We Use It

Solely to fulfil orders and delivery, provide after-sales and warranty service, keep your account secure, and meet legal retention obligations. We do not sell your personal data.

Storage & Transfers

Data for the international site is stored outside mainland China. We retain transaction records as required by applicable law.

Your Rights

Depending on your jurisdiction (including GDPR where applicable), you may access, correct, export, or delete your data. Manage your profile in Account settings or contact support to delete your account.

Cookies

We use strictly necessary cookies for sign-in and preferences, and analytics cookies only with your consent (see the cookie banner).

Contact

For privacy inquiries, contact us via live chat or the support email listed on this site.